CITY OF QUINCY, FLORIDA
WEBSITE PRIVACY POLICY
Effective Date: June 24, 2026
1. INTRODUCTION
The City of Quincy, Florida ("the City," "we," "us," or "our") is committed to protecting the privacy of individuals who visit and use our official website ("Website"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.
By using this Website, you agree to the practices described in this Privacy Policy. This Policy should be read alongside our Website Terms of Service.
2. LEGAL FRAMEWORK
The City of Quincy operates in compliance with applicable federal and Florida state privacy laws, including:
Florida Information Protection Act (FIPA), Section 501.171, Florida Statutes
Florida Public Records Law, Chapter 119, Florida Statutes
Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.
Florida Electronic Commerce and Security Act, Section 668.50, Florida Statutes
Please be aware that information submitted to the City through this Website may be subject to disclosure as a public record under Chapter 119, Florida Statutes, unless a specific exemption applies.
3. INFORMATION WE COLLECT
We collect two types of information through this Website:
A. Information You Provide Voluntarily
When you use certain features of this Website, you may provide us with personal information, including but not limited to:
Full name, mailing address, email address, and phone number
Payment information (credit/debit card numbers, bank account details) when making online payments for utilities, taxes, or fees
Property address, parcel number, or account number for utility or tax-related transactions
Information submitted as part of permit or license applications, including business details, contractor information, and project descriptions
Details included in public records requests
Any other information you voluntarily submit through online forms or correspondence
B. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Operating system
Pages visited and time spent on each page
Date and time of your visit
Referring website or URL
Device type
This information is collected through standard web server logs and may be used for security monitoring, troubleshooting, and improving Website performance. It is not used to identify individual users unless required for security or law enforcement purposes.
4. HOW WE USE YOUR INFORMATION
The City uses the information collected through this Website for the following purposes:
Processing online payments for utilities, taxes, fees, and other municipal charges
Reviewing and processing permit and license applications
Responding to public records requests in accordance with Florida law
Communicating with you regarding your transactions, applications, or requests
Maintaining the security and integrity of the Website and City systems
Complying with applicable federal, state, and local laws and regulations
Improving Website functionality and user experience
Responding to legal process, court orders, or lawful requests from government authorities
We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.
5. ONLINE PAYMENT INFORMATION
Payment transactions conducted through this Website are processed by a third-party payment processor. The City does not store full credit card numbers, debit card numbers, or bank account numbers on its systems. Payment data is handled in accordance with Payment Card Industry Data Security Standards (PCI DSS).
While the City takes reasonable measures to protect payment information, we cannot guarantee the security of data transmitted over the internet. You assume responsibility for maintaining the confidentiality of your payment credentials.
6. COOKIES AND TRACKING TECHNOLOGIES
This Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We may use:
Session cookies — temporary cookies that expire when you close your browser, used to maintain your session while navigating the Website
Persistent cookies — cookies that remain on your device for a set period, used to remember your preferences
Analytics cookies — used to collect aggregate, anonymized data about how visitors use the Website
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on this Website.
The City does not use cookies to track your activity across third-party websites or for advertising purposes.
7. THIRD-PARTY SERVICES
The City may use third-party service providers to support Website operations, including payment processing, application management, and analytics. These providers are authorized to use your information only as necessary to perform services on the City's behalf and are required to protect your information in accordance with applicable law.
This Website may contain links to third-party websites. The City is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. PUBLIC RECORDS NOTICE
Under Florida's Public Records Law (Chapter 119, Florida Statutes), most records created or received by a Florida governmental agency, including the City of Quincy, are public records subject to inspection and copying by any person. Information you submit to the City through this Website — including your name, address, and the nature of your request or application — may be subject to public disclosure unless a specific statutory exemption applies.
If you have concerns about the public records status of information you are submitting, please contact the City Clerk's Office before submitting.
9. CHILDREN'S PRIVACY
This Website is not directed to children under the age of 13, and the City does not knowingly collect personal information from children under 13. If you believe that a child under 13 has submitted personal information through this Website, please contact us immediately at the address listed in Section 14 so that we may take appropriate action.
10. DATA SECURITY
The City of Quincy takes reasonable and appropriate technical and administrative measures to protect personal information collected through this Website from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for data transmitted through the Website
Access controls limiting employee access to personal information on a need-to-know basis
Regular security assessments of Website systems and infrastructure
Despite these measures, no method of electronic transmission or storage is completely secure. The City cannot guarantee absolute security of your information.
In the event of a data breach affecting your personal information, the City will notify affected individuals as required by FIPA and other applicable law.
11. DATA RETENTION
The City retains personal information collected through this Website in accordance with Florida's public records retention schedules established by the Florida Department of State, Division of Library and Information Services, and applicable City records management policies. Records are retained for the periods required by law and then disposed of in accordance with approved retention schedules.
12. YOUR RIGHTS
Depending on applicable law, you may have certain rights regarding your personal information, including:
The right to access personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information, subject to applicable legal retention requirements and public records law
The right to submit a public records request to inspect records the City maintains about you, in accordance with Chapter 119, Florida Statutes
To exercise any of these rights, please contact the City Clerk's Office using the contact information in Section 14.
13. CHANGES TO THIS PRIVACY POLICY
The City of Quincy reserves the right to update or modify this Privacy Policy at any time. Changes will be posted to this page with an updated effective date. We encourage you to review this Policy periodically. Continued use of the Website following the posting of changes constitutes your acceptance of the revised Policy.
14. CONTACT INFORMATION
If you have questions, concerns, or requests related to this Privacy Policy, please contact:
City of Quincy
Office of the City Clerk
404 West Jefferson Street
Quincy, Florida 32351
Phone: (850) 618-0020
Website: www.myquincy.net
This Privacy Policy was last updated on June 24, 2026.